Consumer protection in Inclusive Finance, with Jayshree Venkatesan (Center for Financial Inclusion)
It used to be that developing markets suffered because they didn’t have physical bank branches. And as a result, a lot of innovation sought to find workarounds that the developed markets just didn't need.
But now that none of us have physical branches, the solutions built in the developing markets have the freedom to spread globally. I’ve spoken about this before in the context of fintech, but today we look at how what we learn about responsible lending and safe banking experiences in the developing world, might help us build the same in the developed world.